1. Acceptance of Terms
By accessing or using the noovvaa platform (“Service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Description of Service
noovvaa is a cloud-based inventory management and point-of-sale platform that enables businesses to manage sales, purchases, stock, customers, suppliers, and financial operations across multiple locations.
3. Account Registration
To use the Service, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
You must immediately notify us of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity of the Service
- Upload malicious code or harmful content
- Use the Service to infringe the intellectual property rights of others
- Resell or redistribute the Service without written consent
5. Payment Terms
Paid plans are subject to the following terms:
- Subscription fees are billed monthly or annually as selected
- All fees are non-refundable except as stated in our refund policy
- We reserve the right to modify pricing with 30 days’ notice
- Failure to pay may result in suspension of your account
6. Data Ownership
You retain full ownership of all data you enter into noovvaa. We do not claim ownership over your business data. You may export your data at any time through the platform’s export features.
7. Service Availability
We strive to maintain 99.9% uptime. However, the Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable advance notice for planned maintenance.
8. Intellectual Property
The noovvaa name, logo, and all related content, features, and functionality are owned by noovvaa and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our permission.
9. Limitation of Liability
To the maximum extent permitted by law, noovvaa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of the Service.
10. Termination
Either party may terminate the agreement at any time. Upon termination:
- Your access to the Service will be revoked
- You may export your data within 30 days of termination
- We may retain anonymized data for analytical purposes
11. Changes to Terms
We may update these terms from time to time. Significant changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.
13. Contact
For questions about these terms, contact us at:
- Email: support@noovvaa.com
- Phone: +92 309 5198898