1. Information We Collect
When you use noovvaa, we may collect the following types of information:
- Account Information: Name, email address, phone number, and business details provided during registration.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
- Device Information: Browser type, device type, IP address, and operating system.
- Business Data: Inventory records, sales data, purchase orders, and financial information you enter into the platform.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our platform
- Process transactions and send related notifications
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and fraud
3. Data Storage & Security
Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We implement industry-standard security measures including:
- JWT-based authentication with encrypted tokens
- Role-based access control (RBAC)
- Complete audit trails for all data modifications
- Regular security audits and vulnerability assessments
- Multi-tenant architecture with strict data isolation
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or law enforcement requests
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
5. Cookies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner. Essential cookies are required for the platform to function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Export your data in a standard format
- Withdraw consent for optional data processing
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain anonymized data for analytical purposes. Business data can be exported before account closure.
8. Children’s Privacy
noovvaa is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of the platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this privacy policy or your data, please contact us:
- Email: support@noovvaa.com
- Phone: +92 309 5198898